Subscription Terms & Conditions

Subscription Terms and Conditions
Last Updated on July 29th, 2020

When the subscription contract is formed

When you make an order online or over the phone with us, you are making an offer to take out a subscription which, if accepted by us, will result in a binding contract. If placing your order online, when you click "Select plan" you will be redirected to the payment page, where you can finalize your order. The contract between us is not formed at this point. A legally binding contract is formed on the date the first transaction is successfully processed. Once the transaction is successfully processed, you will gain access to your account and all the content inside. You will receive a confirmation of the successful transaction within 24 hours by Email. We will not be responsible if you fail to receive the written confirmation because you have supplied us with an incorrect Email address or because you lost your Email credentials.

We reserve the right not to accept or process your order for any reason. All orders are subject to validation checks and authorization by your payment card issuer. If we do not accept your order and your credit/debit card has already been debited, we will notify you and refund your card in full immediately.

Annual product subscription, paid monthly

Your annual subscription will start as soon as your order is processed and we confirm your payment (or after the funds are received from bank transfer) and will continue for a period of one year. You’ll be charged the rate stated at the time of purchase, plus applicable taxes (such as value added tax when the stated rate doesn’t include VAT), every month for the duration of your annual contract. If the applicable VAT rate (or other included tax or duty) changes during your one-year term, the tax-inclusive price will adjust accordingly. Your contract will renew automatically, on your annual renewal date, until you cancel. Auto-renew is automatically selected in your Account. At the end of the annual subscription period, we will sign you up and bill you for an additional subscription term of one year at then-current pricing. If you do not wish your subscription to auto-renew, you may turn auto-renew off in your Account prior to the end of your current subscription term. Renewal rates are subject to change, but you will be notified of any change in your rate with the option to cancel in accordance with these terms. If you cancel within 30 days of your initial order, you’ll be fully refunded (see refund policy for more information).

Annual product subscription, prepaid

Your annual subscription will start as soon as your order is processed and we confirm your payment (or after the funds are received from bank transfer) and will continue for a period of one year. You’ll be charged the annual rate stated at the time of purchase as one lump sum, plus applicable taxes. Your contract will renew automatically, on your annual renewal date, until you cancel. Auto-renew is automatically selected in your Account. At the end of the annual subscription period, we will sign you up and bill you for an additional subscription term of one year at then-current pricing. If you do not wish your subscription to auto-renew, you may turn auto-renew off in your Account prior to the end of your current subscription term. Renewal rates are subject to change, but you will be notified of any change in your rate with the option to cancel in accordance with these terms. If you cancel within 30 days of your initial order, you’ll be fully refunded (see refund policy for more information).

Multi-year product subscription, paid monthly

Your multi-year subscription will start as soon as your order is processed and we confirm your payment (or after the funds are received from bank transfer) and will continue for the subscription term you select (2 or 3 years). You’ll be charged the multi-year rate stated at the time of purchase, plus applicable taxes, every month for the duration of your multi-year contract. Your contract will renew automatically, on your annual renewal date, until you cancel. Auto-renew is automatically selected in your Account. At the end of the subscription period, we will sign you up and bill you for an additional multi-year subscription equal to your original term at then-current pricing. If you do not wish your subscription to auto-renew, you may turn auto-renew off in your Account prior to the end of your current subscription term. Renewal rates are subject to change, but you will be notified of any change in your rate with the option to cancel in accordance with these terms. If you cancel within 30 days of your initial order, you’ll be fully refunded (see refund policy for more information).

Multi-year product subscription, prepaid

Your multi-year subscription will start as soon as your order is processed and we confirm your payment (or after the funds are received from bank transfer) and will continue for the subscription term you select (2 or 3 years). You’ll be charged multi-year rate stated at the time of purchase as one lump sum, plus applicable taxes. Your contract will renew automatically, on your annual renewal date, until you cancel. Auto-renew is automatically selected in your Account. At the end of the subscription period, we will sign you up and bill you for an additional multi-year subscription equal to your original term at then-current pricing. If you do not wish your subscription to auto-renew, you may turn auto-renew off in your Account prior to the end of your current subscription term. Renewal rates are subject to change, but you will be notified of any change in your rate with the option to cancel in accordance with these terms. If you cancel within 30 days of your initial order, you’ll be fully refunded (see refund policy for more information).

6-month product subscription, paid monthly

Your 6-month subscription will start as soon as your order is processed and we confirm your payment (or after the funds are received from bank transfer) and will continue for a period of six months. You’ll be charged the rate stated at the time of purchase, plus applicable taxes (such as value added tax when the stated rate doesn’t include VAT), every month for the duration of your 6-month contract. If the applicable VAT rate (or other included tax or duty) changes during your six-month term, the tax-inclusive price will adjust accordingly. Your contract will renew automatically, on your 6-month renewal date, until you cancel. Auto-renew is automatically selected in your Account. At the end of the annual subscription period, we will sign you up and bill you for an additional subscription term of six months at then-current pricing. If you do not wish your subscription to auto-renew, you may turn auto-renew off in your Account prior to the end of your current subscription term. Renewal rates are subject to change, but you will be notified of any change in your rate with the option to cancel in accordance with these terms. If you cancel within 30 days of your initial order, you’ll be fully refunded (see refund policy for more information).

6-month product subscription, prepaid

Your 6-month subscription will start as soon as your order is processed and we confirm your payment (or after the funds are received from bank transfer) and will continue for a period of six months. You’ll be charged the 6-month rate stated at the time of purchase as one lump sum, plus applicable taxes. Your contract will renew automatically, on your 6-month renewal date, until you cancel. Auto-renew is automatically selected in your Account. At the end of the 6-month subscription period, we will sign you up and bill you for an additional subscription term of six months at then-current pricing. If you do not wish your subscription to auto-renew, you may turn auto-renew off in your Account prior to the end of your current subscription term. Renewal rates are subject to change, but you will be notified of any change in your rate with the option to cancel in accordance with these terms. If you cancel within 30 days of your initial order, you’ll be fully refunded (see refund policy for more information).

General Terms and Conditions for all Product Subscriptions

Subscriptions are non-cancelable and non-returnable after the initial 30-day period. You may change your auto-renewal preferences in your Account, but no refunds will be paid on any remaining subscription period.
If your subscription period ends and you don’t subscribe for a new period, you will lose access to all the content, videos and tools inside your account. The account itself will remain active and you’ll be able to access it, but if you want to use any of the content, you will need to subscribe again.
If you miss a payment or if a scheduled transaction doesn’t go through, another automated transaction will occur on the next Friday after the unsuccessful transaction. If that transaction is also declined, you have 14 days to make a successful transaction. If you don’t manage to do that, your account will be locked until you make a successful transaction. All missed payments for the period of the contract will be due until their full payment.

Bobby Gadjev
Founder of TerraTrainer.com

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